8ifb Privacy Policy — How We Handle Your Data

This Privacy Policy ("Policy") sets out how 8ifb ("we", "us", "our") collects, uses, stores, shares and protects the personal information of players and visitors ("you", "your") who access and use the 8ifb platform at https://8ifb.bet. By registering an account on the 8ifb platform or otherwise providing personal information to 8ifb, you consent to the collection and use of your information as described in this Policy.

8ifb takes your privacy seriously. We are committed to handling your personal data responsibly, transparently and in accordance with this Policy. We collect only the information we need to operate the platform, provide a safe and fair gaming environment, comply with anti-money laundering (AML) obligations, verify player identity and age, and deliver a personalised experience where you have asked us to do so.

This Policy applies to all personal data collected through the 8ifb website, mobile browser experience, customer support interactions, and any other channels through which you communicate with us. Please read this Policy carefully. If you do not agree with any part of this Policy, you should not use the 8ifb platform.

8ifb collects personal information in four main categories. We only collect what is necessary for the purposes described in this Policy and in our Terms and Conditions. We do not collect sensitive data (such as religious beliefs, political opinions or health information) and we do not collect any personal information from visitors who have not registered an account, beyond standard technical data generated automatically by their browser.

8ifb uses the personal information it collects for the following purposes:

• To create, manage and maintain your 8ifb account and verify your identity and age.
• To process deposits, credit winnings and process withdrawal requests via bKash, Nagad, Rocket or Upay.
• To fulfil our legal and regulatory obligations, including AML compliance, KYC verification and responsible gaming obligations.
• To detect, investigate and prevent fraud, money laundering, cheating, collusion and other prohibited conduct on the platform.
• To respond to customer support queries, process complaints and resolve disputes.
• To send you account-related communications such as transaction confirmations, security alerts and updates to our Terms or this Policy.

8ifb does not use your personal data for unsolicited third-party marketing. We may send you promotional communications about 8ifb's own offers and bonuses by SMS or notification if you have not opted out. You may opt out of promotional communications at any time by contacting [email protected].

8ifb processes personal data on one or more of the following legal bases: (a) Contract performance — processing is necessary to fulfil our contractual obligations to you under our Terms and Conditions (for example, managing your account and processing deposits and withdrawals); (b) Legal obligation — processing is necessary to comply with applicable legal requirements, including AML and KYC obligations; (c) Legitimate interests — processing is necessary for our legitimate business interests, provided these are not overridden by your privacy rights (for example, fraud prevention and platform security); (d) Consent — where you have given us explicit consent to process your data for a specific purpose (for example, receiving promotional communications).

Where 8ifb relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time by contacting [email protected]. Withdrawing consent does not affect the lawfulness of any processing carried out before the withdrawal.

8ifb does not sell your personal data to any third party. We may share your personal information with the following categories of recipients only to the extent necessary for the purposes described in this Policy: (a) Payment service providers — we share transaction data with bKash, Nagad, Rocket and Upay solely to process your deposits and withdrawals; (b) Game content providers — we share a session token and minimal account identifier with game providers such as Pragmatic Play, Evolution Gaming and Spribe to enable the delivery of game content; (c) Identity verification services — we may share identity documents with third-party KYC verification services to fulfil our verification obligations; (d) Legal and regulatory authorities — we may disclose personal data to law enforcement, regulatory authorities or courts where required by law or in connection with an investigation into suspected illegal activity on the platform.

All third parties with whom 8ifb shares personal data are required to treat that data confidentially, use it only for the purposes for which it was shared, and maintain appropriate technical and organisational security measures. 8ifb does not permit third-party service providers to use your data for their own independent commercial purposes.

8ifb does not transfer your personal data to recipients outside Bangladesh except where strictly necessary to deliver the platform's services (for example, where a game provider or payment processor operates servers outside Bangladesh). In such cases, 8ifb takes appropriate steps to ensure that your data receives an equivalent level of protection.

8ifb uses cookies and similar tracking technologies to operate the platform, maintain your login session, remember your preferences, detect fraud, and measure platform performance. Cookies are small data files stored on your device by your browser. The 8ifb platform uses the following types of cookies: (a) Strictly necessary cookies — required for the platform to function, including session management and security; (b) Performance cookies — used to collect anonymised data about how players use the platform, to help us improve the experience; (c) Functional cookies — used to remember your preferences such as language settings. 8ifb does not use third-party advertising or behavioural targeting cookies.

You may configure your browser to refuse or delete cookies. However, please note that disabling strictly necessary cookies will prevent you from logging in to your 8ifb account and using the platform. Instructions for managing cookies are available in your browser's help documentation. Your continued use of the 8ifb platform following your initial visit constitutes acceptance of our use of cookies as described above.

8ifb retains personal data for as long as is necessary for the purposes for which it was collected, or as required by applicable law. As a general guide: registration and identity data is retained for the lifetime of your account plus five years after closure; financial transaction data is retained for a minimum of five years from the date of the transaction; gaming activity data is retained for a minimum of three years; technical and device data is typically retained for up to twelve months. These retention periods may be extended where required for the purposes of an ongoing legal proceeding, regulatory investigation or dispute resolution.

When personal data is no longer required and there is no legal obligation to retain it, 8ifb will securely delete or anonymise it so that it can no longer be associated with any individual. You may request early deletion of your personal data (subject to our legal retention obligations) by contacting [email protected].

8ifb implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. These measures include SSL (Secure Sockets Layer) encryption for all data transmitted between your device and 8ifb's servers; secure password hashing; access controls that restrict internal access to personal data on a need-to-know basis; and regular security assessments of the platform.

While 8ifb takes all reasonable steps to secure your data, no internet-based service can guarantee absolute security. You are responsible for keeping your own login credentials confidential and for ensuring that any device you use to access 8ifb is adequately secured. If you believe your account has been compromised, please contact [email protected] immediately.

Subject to applicable law, you have the following rights in relation to the personal data 8ifb holds about you:

• Right of access — you may request a copy of the personal data we hold about you.
• Right to rectification — you may request correction of any inaccurate or incomplete personal data we hold.
• Right to erasure — you may request deletion of your personal data, subject to legal retention obligations.
• Right to restrict processing — you may request that we limit how we use your data in certain circumstances.
• Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time.

To exercise any of these rights, please contact 8ifb's data team at [email protected] with your full name, registered mobile number and a description of your request. We will respond within three business days. Where a request cannot be fulfilled in full due to a conflicting legal obligation, we will explain the reason.

The 8ifb platform is strictly for adults aged 21 and above. 8ifb does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not use the 8ifb platform or provide any personal information to us. If 8ifb becomes aware that it has inadvertently collected personal data from an individual under the age of 21, it will delete that data as soon as reasonably practicable and close the associated account. If you believe that an underage individual has provided personal information to 8ifb, please notify us immediately at [email protected].

8ifb reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations or platform features. Where changes are material, 8ifb will notify you by posting a notice on the platform or by sending a message to your registered mobile number or email address. The date at the top of this Policy indicates when it was last updated.

Your continued use of the 8ifb platform after any change to this Policy takes effect constitutes your acceptance of the updated Policy. If you do not agree with the changes, you should stop using the platform and close your account. We encourage you to review this Policy periodically to stay informed of how 8ifb handles your personal data.

If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or have a concern about how 8ifb handles your personal data, please contact our support team at [email protected]. Please include your full name and registered mobile number in all correspondence. We aim to respond to all privacy-related enquiries within three business days.